Marcela Diaz-Guzman Verastegui, Universidad Autonoma de Tamaulipas, Mexico
Rodrigo Sandoval-Almazan, Universidad Autonoma del Estado de México, Mexico
Jose Melchor Medina-Quintero, Universidad Autónoma de Tamaulipas, Mexico

This research aims to understand the state of the art in Mexico’s e-government research field, research
trends, empirical research, e-government access, adoption, and availability of online services. Through
a systematic literature review using preferred reporting items for systematic literature reviews and
meta-analysis (PRISMA) methodology, 19 articles were identified from 2000-2020. The findings
show that research trends contribute to the study of factors influencing e-government research in
Mexico. Additionally, the insufficient number of publications and reports in scholarly journals related
to this topic in Mexico supports this claim. It is essential to foster future studies in several areas to
address this gap and understand the factors influencing e-government research by citizens in Mexico.

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