The Adoption of e-Government Services in Mexico: A Citizens’Perception Analysis

ABSTRACT Governments have provided services to citizens using means such as: face-to-face, regular mail, telephone, among others. These services have proven to be good channels of communication and interaction, but they have limitations. For example, services are provided only on times and days previously established and not all government personnel are service-oriented. These services canContinue reading The Adoption of e-Government Services in Mexico: A Citizens’Perception Analysis