Digital literacy: Problems faced by telecenter users in Mexico

This article explores the problems that Internet users of marginalized populations face at telecenters (Internet public access sites). Using an exploratory case study method and gathering data from users and telecenter operators, we have explored users’ limitations when using the Internet. To interpret the results, this article uses the digital literacy framework developed by Eshet-AlkaiContinue reading Digital literacy: Problems faced by telecenter users in Mexico